Privacy Policy

Information you give us

When you send an inquiry through our contact form, we collect the information you enter:

• Your name, company, email address and phone number
• Service discipline, project type, scope, location and target timeline
• Your approximate production budget, if you choose to share one
• Anything else you include in your message
• Any files you choose to attach

If you contact us another way or become a client, we also receive the information you share with us during that conversation or project.

Information sent by your browser

Like any website, this site is delivered by servers that receive basic technical information from your browser, such as your IP address, browser type and the page requested.

How we use information

We use the information you give us to:

• Respond to your inquiry and follow up with questions
• Scope the work and prepare a quote or proposal
• Communicate with you about a project
• Provide the services you’ve requested

If you accept analytics cookies, we use analytics information to understand how the website is used and to improve it.

How long we keep information

We keep inquiries, project correspondence and project files for as long as we need them to respond to you, provide our services, keep business records and meet legal obligations.

Basin keeps contact form submissions, including attached files, in our Basin account according to that account’s storage settings. Google Analytics keeps analytics data for the retention period set in our Google Analytics account, which is no longer than 14 months. That setting doesn’t apply to Google’s aggregated reports.

Service providers

This website relies on outside service providers. They handle information as needed to deliver the site, pass your inquiry to us and, if you allow it, provide analytics.

• Website hosting: This site is hosted by Sevalla. Its servers receive the technical information described above when they deliver pages to your browser.
• Contact form: Our contact form is processed by Basin (usebasin.com). When you submit the form, Basin receives your contact information, your project details and any files you attach. Basin stores the submission in our Basin account and notifies us by email so we can respond. Basin handles that information under its own privacy policy.
• Analytics: Google Analytics 4, a Google service, only if you accept analytics cookies, as described below.

Cookies and analytics

We use Google Analytics 4 to understand how visitors use this website, such as which pages are visited and how often inquiries are sent. Google Analytics runs only if you accept analytics cookies. Until you make a choice, and if you reject analytics, this site doesn’t load Google Analytics or send it any information.

If you accept, Google Analytics sets cookies named _ga and _ga_ followed by an identifier, and collects information such as the pages you visit, how you reached the site, your browser and device type, and your approximate location based on your IP address. We also record when a quote button is clicked and when an inquiry is sent successfully, labeled only with the service involved. We don’t send your name, email address, phone number, project description or attached files to Google Analytics. We don’t use Google Analytics for advertising or remarketing, and we don’t use advertising cookies.

Google handles analytics information under its own privacy policy. Google explains how it uses information from sites that use its services.

This site stores your cookie choice in your browser so we don’t ask again on every page.

You can accept or reject analytics at any time by selecting Cookie preferences at the bottom of any page. If you withdraw your consent, we stop Google Analytics on this site and delete its cookies from your browser.

If your browser sends a Global Privacy Control or Do Not Track signal, we treat it as a choice to reject analytics. Analytics stays off unless you turn it on in Cookie preferences.

When we share information

We may share your information:

• With the service providers described above
• With GreenSpec Energy, when a relevant Phase I ESA inquiry needs to be shared to coordinate the services you’ve requested
• With other project collaborators when needed to evaluate or perform the work you’ve asked about
• When the law requires it

Project files and confidential drawings

Our contact form accepts up to three optional reference files. Please don’t include confidential project details or drawings in your inquiry or its attachments. If your project moves forward, we’ll agree on a secure transfer method with you before you send confidential files.

No method of sending information over the internet is completely secure, so please keep your first message general.

Your requests

You can contact us to request access to the information we have about you, or to ask us to correct or delete it, subject to applicable law. Depending on where you live, you may have additional privacy rights.

Children’s information

This website is intended for business and professional users. It isn’t directed to children.

Changes to this policy

We may update this policy as our website or practices change. The effective date on this page shows when it was last revised.

Contact us

If you have a question or request about this policy, please reach us through our contact page or email inquiries [at] 1cadsource [dot] com. Replace [at] with @ and [dot] with a period.